COVID-19 Updates


May 15th, 2020:

We have now opened our doors at our new location in Corona, CA. Due to the COVID-19 pandemic, we are unable to open many of our service departments until further notice. We do have our grocery, bulk, produce, meat, and vitamins departments open and will be open the same hours as our Temecula location and be following the same protocol with social distancing and masks in order to help protect our staff as well as our customers. Thank you for your patience at this time!

At our Temecula Location, the following Service Departments are still partially open:
Juice Bar open until 4pm
Deli (no open air bars, only service for take out) open until 5pm
Bakery & Coffee Bar open until 4pm
All Service Departments at our Corona Location are CLOSED until further notice.

As a reminder of the CURRENT changes in place at both of our locations:

Temporary Store Hours:
8am-9am Seniors Only
Open Everyday 9am-7pm

No holds, returns, or exchanges
This is to prevent cross contamination. We are unable to accept back anything that has led the store already.

Limitations on certain items
Due to high demand in the supply chain, many items are coming in inconsistently so we want to make sure we are able to offer products to as many customers as we can during this time of need.

Masks and/or other face covering encourage
We require all employees wear proper face masks while working to help ensure the safety of them, as well as our customers. We highly encourage customers to do the same.

Social Distancing Rules Encouraged
As per the CDC recommendations, we encourage customers and staff to practice social distancing while in the stores. We have plexiglass protecting our cashiers and red tape guiding customers where to stand in line or at service counters.

Please feel free to call us at either location for any questions, or email us at info@organicroots.net

April 25th, 2020:

We have now opened our doors at our new location in Corona, CA. Due to the COVID-19 pandemic, we are unable to open many of our service departments until further notice. We do have our grocery, bulk, produce, meat, and vitamins departments open and will be open the same hours as our Temecula location and be following the same protocol with social distancing and masks in order to help protect our staff as well as our customers. Thank you for your patience at this time!

At our Temecula Location, the following Service Departments are still partially open:
Juice Bar open until 4pm
Deli (no open air bars, only service for take out) open until 5pm
Bakery only available in Grab & Go
Coffee Bar is CLOSED until further notice
All Service Departments at our Corona Location are CLOSED until further notice.

As a reminder of the CURRENT changes in place at both of our locations:

Temporary Store Hours:
8am-9am Seniors Only
Open Everyday 9am-7pm

No holds, returns, or exchanges
This is to prevent cross contamination. We are unable to accept back anything that has led the store already.

Limitations on certain items
Due to high demand in the supply chain, many items are coming in inconsistently so we want to make sure we are able to offer products to as many customers as we can during this time of need.

Masks and/or other face covering required
In accordance with the Riverside County Public Health Order, everyone must be wearing a mask or face covering at this time. You can read this health order here.

Social Distancing Rules Encouraged
As per the CDC recommendations, we encourage customers and staff to practice social distancing while in the stores. We have plexiglass protecting our cashiers and red tape guiding customers where to stand in line or at service counters.

Please feel free to call us at either location for any questions, or email us at info@organicroots.net

 

April 6th, 2020:

In accordance with the Riverside County Public Health Order, everyone must be wearing a mask or face covering at this time.

For the safety of our staff and other customers, we will not be allowing the use of reusable bags of any kind at this time. You will not be charged for paper bags.

 

March 27th, 2020:

March 20th, 2020:

Roots Customers: Due to the heightened demand and inconsistent supply of product due to the current pandemic, we will be halting any promotional sales in our store until further notice.

This includes: Hot Deal sales ad, green tag monthly promotions, and daily food service specials.

Thank you for your understanding and cooperation at this time.

March 19th, 2020:

Due to the uncertainty and constant changes involving public health and demand of product, we will be unable to accept returns of any kind.

We also are unable to put any items on hold, and unable to guarantee certain products coming in.

We are limiting some essential items to 2 per customer to help everybody get what they need.

Please respect these conditions at this time and thank you for patience and support.

 

March 18th, 2020:

Temporary Store Hours:

8am-9am SENIORS ONLY

9am-8pm General Public

(Hours are Subject to Change)

Juice Bar Hours:

8am-12:30pm

Coffee Bar Hours: 

8am-Noon

Deli Hours:

9am-3p (Grab & Go Options Available All Day)

 

March 17th, 2020:

Starting today, we will be open everyday at 8am-9am for Seniors Only to help prevent the spread of Covid-19 to the most vulnerable group in our community.

Please wait until 9am to shop if you are not age 65 or older. We also ask that you do not shop in groups, and practice social distancing while shopping.

 

March 16th, 2020:

We would like our customers to know that we are keeping a close eye on the constant changes brought on by the Covid-19 outbreak. We are monitoring the situation closely, and taking necessary measures to ensure the safety of our staff and customers.

This includes: temporarily closing our in store eating areas, and closing all of our buffet style bars in deli, replacing them with grab and go options.

We are also sanitizing our store frequently and ensuring all emplpyees who are feeling sick or are at risk are staying home.

As more develops, we will keep you informed of ay changes occurring at Organic Roots.